SHIPPING POLICY

Shipping Overview

At Uncle Sam Vintage, we take pride in delivering your order safely and efficiently. Each piece is carefully inspected, packed, and shipped from Québec, Canada.
We ship both domestically and internationally, ensuring that every package receives a tracking number automatically emailed to the buyer once dispatched.

Shipping Carriers

We currently partner with the following carriers:

Canada Post
Stallion Express

Tracking details are provided through Shopify’s automated email system once your package has been shipped.

Processing & Handling Time

All orders are typically processed and shipped within 2-3 business days after payment is confirmed.
During high-volume periods (such as sales or holidays), processing may take up to 7 business days.

Estimated Delivery Times

Canada: 5-7 Business Days (depending on postal transit times and destination)
USA: 10-15 Business Days
International: 14-21 Business Days

These are estimated timeframes and may vary depending on postal service conditions, customs inspections, or international transit delays.

Lost or Stolen Packages

If your package is lost or delayed, we will do our best to assist you in locating it by contacting the carrier directly.

If the carrier confirms a delivery failure or loss and issues a refund to us, you will receive a full refund or replacement (when possible).

Uncle Sam Vintage is not responsible for packages marked as “Delivered” by the carrier but not received by the customer. In such cases, please contact your local postal service.

Address Accuracy

Please double-check that your shipping address is correct before submitting your order.
Uncle Sam Vintage is not responsible for delays or non-delivery caused by incorrect addresses.